Meet Our Team

The Office Staff

Lacy Hoeft

Lacy Hoeft

Office Manager

Lacy has been running Pipe Solutions for the last 4 years and has 6+ years of experience before her arrival here. Lacy has helped us grow more than we could have imagined! In her free time, she is always staying busy either working out, playing volleyball, or spending time with family and friends.

Favorite Quote?
-“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice, and most of all, love of what you are doing or learning to do.”

Brittnie Spence

Brittnie Spence

Media/Marketing Coordinator

Brittnie started our media and marketing department this year to help us grow locally. She has been in the plumbing industry for 6 years and loves being in the field learning new things. In her free time, Brittnie is usually outside gardening, playing with the kids, or walking in the park.

Favorite Quote?
-“Never follow anyone else’s path. Unless you’re in the woods and you’re lost and you see a path. Then by all means follow that path” 

Brooke Neal

Brooke Neal

Dispatch

Brooke has been with Pipe Solutions for 2 years with another 5 years of experience behind her. Brooke handles our day to day operations, coordinates with our plumbers, and works with our customers to make sure they get the best possible experience. In her free time, Brooke loves to cook and go on adventures.

Favorite Quote?
-“No matter how good or bad your life is, wake up each morning and be thankful you still have one”

The Plumbers

Adam Springmeyer

Adam Springmeyer

Plumber

What would your dream job be if you were not a plumber?
-Professional athlete, either football or baseball

What is a fun fact about you?
-I married my high school sweetheart

What is your favorite quote?
-“Quit feeling sorry for yourself. Make it happen!”

Keith Hilsman

Keith Hilsman

Plumber

What is a fun fact about you?
I spend any free time hunting or fishing

 What is one skill you would love to learn?
 -How to fly fish

          What is your favorite quote?
-“Only you can make your day wonderful”

Teddy Arview

Teddy Arview

Plumber

What do you do when you are not working?
         -Build guitars and bass fish

  What new skill would you love to learn?
How to be a blacksmith

      What is your favorite quote?
    -“Walk tall, but carry a big stick”

The Pipe Lining and Irrigation Team

Miguel Rodriguez

Miguel Rodriguez

Pipe Lining and Irrigation Technician

When Miguel isn’t working, he is at home with his wife and 2 beautiful daughters, and together they have a crazy puppy Patrick. Miguel enjoys taking care of his aquariums and playing soccer a few times a week.

Tips from Miguel:
*Flushable wipes are not flushable
*Plan your irrigation out before you start your landscaping

Serafin Ramirez

Serafin Ramirez

Pipe Lining and Irrigation Technician

Serafin Sr. is always on the go. In his free time, Serafin loves to hunt and go to the rodeo with his family. That is, if he is not working as much as possible!

Tips from Serafin Sr.
*Sewer pipe maintenance is key! I suggest checking your pipes at least twice a year for leaks or clogs.

*Make sure to disconnect hoses from your outside hose bibs during the winter to avoid your pipes from freezing.

Serafin Ramirez Jr

Serafin Ramirez Jr

Pipe Lining and Irrigation Technician

Serafin Jr is as eclectic as his music! Jr listens to all kids of music, especially while he is gardening at his home. In his down time and during the winter months, Sarafin Jr travles to Mexico to visit family and enjoy the warmer weather

Tips from Serafin Jr:
*Do not pour grease down the drain
* Do routine checks on your sprinkler system. A clogged head or leak could cause a mess in your yard and a huge water bill. 

Jose Rivera

Jose Rivera

Pipe Lining and Irrigation Technician

Jose is a man of many talents. From organizing his collectables to building mod cars, Jose makes sure to stay busy but always makes time to ride his bike. 

Tips from Jose:
*A brick in your toilet tank will not save you money
*Make sure you know where your main shut off valve is for your home

The Man Who Made It All Possible!

Why did you start Pipe Solutions?
-Because we are there for your 2nd opinion! I wanted to be able to better service my community and be that go-to company when you have plumbing and sewer related problems. 

If you could learn a new skill, what would it be?
-I’ve always wanted to learn to play the drums!

What is your favorite quote?
-“You can’t solve problems with the same thinking that created them”

What is one thing you can’t live without?
-Water! We wouldn’t be here without it!

                      Steve Merlo

Steve Merlo

Owner & Operator

Notice of Photographic and Media Recording

While a Pipe Solutions employee is at your home, he may be photographing or filming his work area. Once an employee is at your home, you consent to such recoding media and it’s release, publication, exhibition, or reproduction to be used for news, web cases, promotional purposes, telecasts, advertising, and/or inclusion on websites. In addition, You waive all rights you may have to any claims in connection with any exhibition, streaming, web casting, televising, or other publications of these materials.
Please note, all technicians must take pictures of work completed per company policy. If you choose to opt out of your rights to use photographs and videos, said images will not be used for advertising, trade, promotional, political, charitable, education, or any other lawful purposes or if you have questions or concerns about waiving these rights, please email us at Marketing@PipeSolutions.com