Frequently Asked Questions
I made a claim with my home warranty company that was assigned to Pipe Solutions. What do I do next?
I have a question but your office is closed. How can we get in touch with you?
What is your coverage area?
Plumbing & Irrigation– We cover St. Louis and St. Charles county. Most of St. Louis city, Warren County, and Lincoln County.
Pipe Lining– We cover most of Missouri and Southern Illinois
(We are always willing to travel for an additional fee if requested)
My toilet is always running. Can we fix that?
Whenever you flush a toilet, a lever inside pulls on a flap that opens the water tank. When the lever falls back into its position, the water level regulates. If the chain on your flapper is too long or too short this could cause your toilet to run. You could also have a broken seal in your toilet tank that could be releasing water as well. Pipe Solutions can make any necessary repairs to have your toilet back up and running in no time.
Why does my hot water smell like rotten eggs?
This unpleasant odor is caused by hydrogen, sulfur, and bacteria in the water. When the rod in the center of your water heater reacts to the sulfur and bacteria in your water, this creates the rotten egg smell. Replacing the rod inside your water heater and/or purifying your water will get rid of this smell. Contact a plumbing professional to have this done correctly!
I have a leak at my home but I don’t want to take care of it right now. What is the worst that can happen?
An unrepaired leak can and will cause a hike in your water bill, cause lasting damage to the interior of your home, and increases your risk of growing mold. Instead of making repairs to your plumbing you could also have to hire a carpenter, flooring company, and possibly even a restoration company.
My garbage disposal needs to be replaced, but what size do I need?
Garbage disposals come in 4 standard sizes. For light kitchen use we recommend a 1/3 HP or 1/2 HP garbage disposal. We recommend a 3/4 HP for normal to heavy household use, and a 1 HP for heavy home use or commercial use.
Can you repair a damaged pipe without destroying my home?
Absolutely! Whenever possible, we will offer a trenchless pipe repair option that leaves your home and yard in it’s original condition. Check out more about pipe lining HERE!
I just had my water heater replaced and now I have low pressure. Why?
Water contains natural minerals that flow into the water heater. When your water heater is replaced, the minerals and debris get into your pipes and clog your faucet screens causing low pressure in each faucet. To assist with better water flow try to remove all aerators from faucets and clean thoroughly. This should bring your pressure back up to normal.
& Industrial Plumbing
210 S. Linn Ave. Wentzville, Mo 63385